May 2009

Friday, 22 May 2009

Pacific Rentals Commercial Video

or YouTube

Thursday, 21 May 2009

Pacific Rent-A-Car Adds More Matrix

In an effort to keep up with our increasing tourist trade hitting North Cyprus, we at Pacific Rent-A-Car announce that we will be adding five automatic transmission Hyundai Matrixs to our car hire line-up. The decision came after reviewing all of our previous customer reviews and determining that this is the car our customers preferred the most.

The Hyundai Matrix is a multi-purpose vehicle that has been winning awards all over the world since it was first introduced to the automotive industry. It was actually designed by an Italian auto company, Pinindarina, and it is usually used by consumers as a mini MPV and leisure vehicle even though it is classified by automakers as a full sized MPV. It is a great family vehicle that can seat five, with a nice hatchback that allows tourists to North Cyprus plenty of room for their luggage and other gear.

“The Hyundai Matrix is one of the best vehicles we have ever had the fortune to have in our hire fleet,” stated Huseyin Ocal, co-founder of Pacific and current car tester and recommender. “Based on the rental numbers and the feedback we have received from our customers since adding the initial Matrix vehicles to the line up, we felt that adding five more of these MPVs would be advantageous.”

Additionally, the Matrix’s status as an MPV is a good thing on the roads of North Cyprus. Many of the back roads leading to the more interesting tourist sites are rough and contain plenty of potholes. The Matrix can easily traverse these roads.
Any problems with a vehicle hired from Pacific are immediately addressed and we offer road side assistance whenever needed. One of our service representatives will bring our customers a new vehicle so that they can continue on their road trip at no additional cost.

One thing tourists to North Cyprus need to remember is that they cannot take their hire vehicle into South Cyprus. All travel must be done above the embarkation line as we cannot insure our vehicles or our hire drivers in South Cyprus.

“These additional five Hyundai Matrix cars will definitely please our repeat customers, and they help us open up the doors for more families to use our services. We are very happy to be able to offer them to our guests in North Cyprus and look forward to working with them to make their stay in our country a pleasant and enjoyable one,” remarked Sue, our reservation manager.

The cars are expected to be available at the end of May 2009.

What is the next? Book your Matrix :)

Saturday, 9 May 2009

Pacific Rent A Car Promotes New Ford Fiesta

Pacific Rent A Car has been providing visitors to North Cyprus with high quality hire vehicles for quite a number of years, and as co-founder of the company I have been involved with helping determine the best cars for our fleet. My name is Huseyin Ocal, and I am the one who tests all of the cars for the Pacific Rent A Car company in order to find the ones that will suit the needs and tastes of our customers the best.

While my position in the company was considerably busier before I retired, I decided not to leave the Pacific family on a permanent basis. Instead I took on the position as researcher, investigating the many different makes and models of cars that have been released by auto manufacturers over the years. I was the one that recommended adding the Ford Focus and Hyundai Matrix to our hire fleet based on comments made by our customers. And in this position, I am delighted to take the vehicles I think would benefit our company out on test drives and put them through their paces.

I recently had the opportunity to test drive the new Ford Fiesta and I was very impressed with the way this compact car handled. It held the roads well and the gas mileage was beyond adequate. As North Cyprus does not have many gas stations, our customers are always looking to hire a vehicle that will do well on gasoline. The Ford Fiesta is one of them. It was released in both an automatic and standard model with a 1.4 litre gas motor. It is the same size as the previous Fiesta’s Ford has released, although the body style has been changed to reflect a more modern and rounded appearance.

By the time I was down test driving the Ford Fiesta I knew that this was the perfect hire car for Pacific and I made my recommendations on everything I gathered on this powerful little car. Thanks to my careful research I am pleased to announce that we have added five brand new Ford Fiesta’s to our fleet of hire cars. With the Ford Fiesta as part of our fleet we can now give our customers even more to choose from when they book a car with us.

Because the Fiesta is a compact, I felt strongly about adding it to the fleet to offer our business visitors a reliable and economical car that would suit them well in the cities or on the country back roads. Most business travellers need nothing more than a car of this size and there is adequate storage space in the hatch to accommodate their luggage and business paraphernalia. This is not a family car and I would not recommend it for families visiting the island. However, a vacationing couple interested in travelling light and touring the island will find the Ford Fiesta exactly what they need during their stay.

As with all of our other fleet vehicles we are more than happy to arrange pickup for you at Ercan Airport, providing you immediately with your hire car. If for some reason you are not happy with the car we provide, we encourage you to tell us so that we can return to the Pacific office and make it right. After all, you the customer must be pleased with the vehicle you are going to drive and the service we provide. If you are not, we simply ask to rectify the problem. Additionally, we will provide you with road service if needed, even on our new Ford Fiesta. We pride ourselves on our customer service and we look forward to meeting your needs.

Saturday, 2 May 2009

Welcome To Pacific Rent A Car – Let Me Help You

Thank you for visiting the Pacific Rent A Car website and learning about all of the rental car options we can provide you with. My name is Sue and I am the reservation manager for Pacific. About a month ago my friend Jayne went on maternity leave in order to welcome her newest family addition to the world, and in her absence I have taken on her role here at the reservation desk. So far my experience with Pacific has been the best and far more interesting than the job I previously held in my native Scotland. North Cyprus is a beautiful place to live and work, and during my month here I have learned quite a bit about the country, its people, and the many things you can see and do while you visit.

Pacific Rent A Car is owned and operated by Berkan. He worked with me during my training – the first two weeks in Jayne’s position – and he was patient and understanding as I learned the concepts behind our company and the new job I am responsible for. I have seen them treat their customers with the same patience and understanding when it comes to renting the cars in our fleet and solving the problems that arise. Let me illustrate for you what I am talking about.

About one week into the job we received a call from a young woman who was visiting North Cyprus and who had rented one of our vehicles. She rented from us a Ford Focus, and when she made the reservation she requested a child safety seat. This young woman made the reservation prior to my taking on the position, but I was here when the car was delivered to her and remembered her quite well when she came into the office to sign the rental papers. We, as always, picked her up at Ercan Airport.
Two days into her stay the Focus broke down on a very dark and deserted road around six in the evening.

The break down was a simple flat tire which she had no idea how to change. I could hear her child crying uncontrollably in the background, and between being on a deserted road at night by herself with her little one she was truly in a bad state. I spoke to her and kept her calm while Berkan dispatched one of our service personnel to the site. Within an hour they had returned and I helped her exchange her car for another model and sent her on her way. Throughout it all, Berkan,I treated her with respect and kindness.

We take pride in the service we offer all of our customers and we have received many formal letters and cards from previous customers who have been very happy with the service we offer here in North Cyprus. Yes, we have also had complaints with the majority of them complaining about the older vehicles in our fleet. While we understand that we cannot please all of our customers, it would not be professional for us not to try.

When you call me for a vehicle reservation I will do everything I can to get you the best rates possible and the vehicle of our choice from our fleet. You are the most important thing to Pacific Rent A Car, and North Cyprus is becoming more and more popular with tourists. If you need help getting from our offices to the airport or vice versa, we can help you. If you are going to visit this beautiful island nation, give me a call and let me help you get the hire vehicle that fits your needs.