July 2009

Tuesday, 7 July 2009

Our North Cyprus Car Hire Feedback Is Amazing

Well I can finally say that all of Pacific Rent A Car’s hard work and diligence has paid off. As the company’s office manager I have been able to watch as we changed the way we did things in an effort to become the number one car hire company in North Cyprus. We have worked to streamline our surveys and the way our customers provide us feedback in an effort to provide you, our clients, the best service ever. So far we have received reams of survey feedback as well as a few thousand gigabytes of feedback e-mails and so far we have managed to read almost all of them.

Do you know what I found out?

I found out that our customers enjoy the service we provide them. We have been working on our website and all of our clients enjoy the ease of being able to book their car hire online with it. They have commented that all of our forms are clear and concise and that we do not hide any extra costs in the small print. They also appreciate the quick and easy service we provide them both in person and on line.

What does all of this mean?

It means that your feedback is helping us find new ways to utilize your suggestions and I can honestly say that we have been inspired by everything our clients have had to say. Some of these changes have been put into effect over the last year – like this blog section on our website that keeps you up to date with all of Pacific’s news and views. We have revamped all of the information on our website and we are even trying to provide you with information on North Cyprus to help you plan your stay here. I love reading the comments that you provide us and I appreciate the time our clients take to tell us what they think.

I know that we are trying very hard to make a difference in the car hire industry, especially in North Cyprus. But we need your help to do that. That is why we have launched this blog. That is why we are also looking at what you suggest and keep an eye on what our industry competitors are doing to draw them in. With all of this information at our disposal there is no reason why Pacific Rent A Car can’t stay the best car hire service in North Cyprus.

All of us here want to hear what you have to say and we invite you to interact with us through the use of surveys, e-mail communication, commenting on our blog and even sending us snail mail. Keeping in touch with you only benefits both of us and we hope that you recommend us to friends and family that visit our island paradise.
Remember we cannot improve our service unless you tell us what we may be doing wrong and what you would like see. Drop us a line today and let us know how we rate.