UNDERSTANDING YOUR RENTAL AGREEMENT
When hiring a vehicle from Pacific, the ‘Rental Agreement’ forms your legally binding contact with us as the vehicle owner.
Firstly, it is important to point out that the copy of this agreement that is given to you should be retained in the vehicle at all times and produced if requested by the Police or local authorities. You should also carry your Driving License with you whenever you are driving the vehicle.
If you decide to extend your period of hire, you should visit our office to obtain new documentation to cover the extended period.
You should ensure that you read the rental agreement thoroughly to ensure you fully understand the conditions of rental.
The Collision Damage Waiver (CDW)
This cover is automatically included in the price you have been quoted for your hire and ensures that you are exempt from any kind of damage caused by accident. You should note however that this agreement excludes: tyres, mirrors (internal & external), internal accessories, sunroof and other roof mechanisms, windows, lights and oil sump, theft and fire damage.