Feedback

09 Feb 2017

The car I got from Kyrenia office was impossible to drive - front wheel was leaking air, a door was opening by itself as the car was moving, not mentioning many smaller things that were wrong with the car. While I was driving home from the rental office I had to change a wheel. Half way the back door started to open by itself and I was risking to hit something by it. As I arrived home, I contacted Kyrenia office and requested a car change. They told me to come back to Kyrenia for this. I had to ask my mother to go with me to hold the car door. The car was exchanged for another one. I was not refunded for the gas I used to return the car (100 km to my home and back, not mentioning the time I used for this). After few days it was found that a new rental agreement had wrong rental dates (wrong year) and thus insurance was not valid. Again I had to return to Kyrenia to correct this mistake (another 100km I was not refunded for) to have valid insurance.

08 Feb 2017

I will use again very helpful good serves

08 Feb 2017

always perfect.
Excellent service by Pacific Rent-A-Car.

07 Feb 2017

Have used Pacific 3 times in the last year.Hassle free experience including Larnaca airport transfers. Cars in good condition and usually get given an upgraded vehicle. No complaints!

06 Feb 2017

Excellent service. I Booked a car online 2 days before I went out there and the car was there at the airport. Also I travel to my house in the south which involves a border crossing. Pacific Rent-A-Car helped me by Giving the car permission to travel to Pile Larnaca where my house is.
Thank you for your service.
See you soon.

06 Feb 2017

Very accommodating after clearing the initial misunderstanding.
Overall good, reasonably priced.

06 Feb 2017

Met at airport on time good car good price and service

06 Feb 2017

Trustworthy and reliable

06 Feb 2017

Great as always

06 Feb 2017

Great service good rates

06 Feb 2017

Always excellent service. Had a minor problem with my car and they sorted out straight away. Always rent from here. Wouldn't go anywhere else.

06 Feb 2017

Always a pleasure dealing with Pacific Rent-A-Car. Very efficient, reliable service. Will use again.

06 Feb 2017

100% satisfied. It's really good business with you. I will shout you again whenever I come there.
Thanks

06 Feb 2017

PLEASURE TO DO BUSINESS TNX.

06 Feb 2017

Always use and recommend Pacific for service and good value. Our car had a fault but it was no problem, replaced without question. Will use again.

06 Feb 2017

Good car. Cheap rates. Easy delivery and return at Ercan airport. No complaints. Thanks!

06 Feb 2017

Pacific are always reliable in every respect. Their staff and friendly and helpful and their prices are very competitive. I would recommend them very highly for car hire and taxi transfers from Larnaca or Ercan.

06 Feb 2017

I can highly recommend Pacific Rent-A-Car. All inclusive price and no added extras were added. Excellent service all round.

06 Feb 2017

I don't usually bother reviewing such services but felt that in the case of Pacific I should do so, since in every way they were efficient, smart and courteous. We arranged car hire and taxi transfer from them. Their efficiency mattered for us because we were arriving late at night at Larnaca with a small baby, and needed a transfer to Famagusta. I wholeheartedly recommend them.

06 Feb 2017

Great people to do business with. Car arrived on time, in good repair, clean and filled with gas. Good rate for the time of year.

06 Feb 2017

Customer service was really bad. Their behaviors were really bad to their custumers. Car wasn't working good and it wasn't enough clean. Not really happy. I don't suggest anyone to use this service.

06 Feb 2017

The car was clean and the service was excellent but you need to locate an office in Ercan airport

10 Jan 2017

It was a completely trouble-free experience. Car was delivered directly to our hotel, paperwork completed in a very short space of time and at the end of the rental period, car was collected from hotel car park at agreed time.

08 Jan 2017

Great cars. Perfect timing.

06 Jan 2017

Good service

05 Jan 2017

Pleased with continued good service. Taxi to & from Larnaca always on time .Hire car always fit for purpose. Very happy to continue to use Pacific again on our twice yearly visits

04 Jan 2017

Excellent service

04 Jan 2017

Everything went smooth, delivery and drop off as requested, the car was in excellent condition.

04 Jan 2017

Great service, nothing too much trouble.
Will use again

04 Jan 2017

Meet and greet at the airport is very reassuring. Good taxi ride both to and from Ladnaca, with everything running smoothly. The hire car was deliver d to,our villa the next day, well o. Time and all went very smoothly.

04 Jan 2017

Jamais due, toujours l heure , service rapide .

04 Jan 2017

All good, great car but had to wait at the airport for 40 mins before they arrived to collect me.

04 Jan 2017

Use them all the time very reliable friendly service

04 Jan 2017

I rate this firm 5 star because when you collect or have the car delivered the people are so helpful and very polite. I would definitely recommend them. Alan

04 Jan 2017

good car good service thanks will use you again

04 Jan 2017

very good, efficient,and reasonably priced. Will rent from you again in November

04 Jan 2017

Excellent polite service + great value for money

04 Jan 2017

The entire experience from beginning to end was excellent. The interaction with Rosemarie was first class who couldnt help me enough. I was collected from the airport as arranged and transported to my hotel. The next morning, the car was delivered to me and everything was sorted out at that time. I will definitely be using Pacific again and have already recommended them to family and friends.

04 Jan 2017

Good, clean motor

04 Jan 2017

Excellent service. The arrangements to pick up and drop off the car at the Ledra Palace crossing worked perfectly. The car was modern and clean.

04 Jan 2017

I can always rely on Pacific Cars to organise my car rental at the best rate to be found anywhere within Kyrenia! One email booking the period of time required, the collection and delivery details, ensures the delivery of nearly new vehicle to your door, and on time! Perfect!

04 Jan 2017

Nice clean cars pleasant staff. Good facility to have car washed if it was needed.

04 Jan 2017

courteous friendly professional and very welcoming

04 Jan 2017

A team that works together and with the customer

04 Jan 2017

Exelent service ,car waiting for me at the airport on arrival allowing me a speedy journey to my destination. I can't fault Pacific and will always use them when visiting Cyprus. I can highly recommend them.

04 Jan 2017

Excellent customer service. Nothing too much trouble. Car in good condition. Probs with old style paper licence. Said it wasn't valid but accepted it. Checked with DVLA - they are valid but may be worth getting a card style. Have used this firm several times now and would certainly use again. Prices excellent too.

04 Jan 2017

Excellent service, good value for money, good quality vehicle. I will use them again.

04 Jan 2017

Excellent rates and reliable

04 Jan 2017

Everything was great. The car was delivered on time and in perfect shape. Drop off also very convenient.

04 Jan 2017

Always top 5 star service ??